Life insurers continue to provide vital assistance to their customers and the communities they serve during the COVID-19 pandemic. The life insurance industry was born out of the idea that no family should be on their own in hard times. And that applies to our employees and their families, as well.
During this pandemic, life insurers are providing essential support to our employees, who are serving consumers across the country with poise and professionalism under trying and uncertain conditions.
To protect our employees and their families, life insurers have transitioned to a work-from-home environment for most workers. They also have adopted numerous supportive measures for employees including:
The COVID-19 outbreak has disrupted business operations for companies in all industries, including life insurers. Even so, life insurers continue to provide critical services to their customers during this pandemic.
The U.S. Department of Homeland Security and 44 states recognize this and deem insurers as essential businesses. The dedication and commitment of our employees has enabled us to continue fulfilling our crucial role during an unprecedented time.
We will continue to serve our customers – for as long as it takes.
To learn more about how life insurers are serving their employees, customers and communities during the COVID-19 crisis, go to this link and follow #MeetingTheMoment on Facebook, LinkedIn, and Twitter.
Susan K. Neely was President and CEO of the American Council of Life Insurers (ACLI), the nation’s leading trade association determined to help families live better lives by achieving financial security and certainty. As president and CEO, Neely drove public policy and advocacy on behalf of ACLI’s member companies that represent 93 percent of industry assets and serve 90 million families. She is CEO Emeritus through December, 2024.
